The Samsung Galaxy Tab S7 series has recently received the stable One UI 5.0 Android 13 update. After the update, several users are facing an issue related to the lock screen.
Samsung Galaxy Tab S7 bug after the Android 13 update
A user says – After this Android 13 One UI 5.0 update, two bugs have occurred.
1. After unlocking the lock screen (fingerprint release), the screen turns on and touch is not available. Turn the screen off and back on for normal operation.
2. After using the double-tap screen off function, the screen is turned off. If you use the screen-on function by double-pressing again, the screen is not turned on.
Both bugs are bugs that occur intermittently and are shown as update errors for the touch part.
Join SamNews 24 On Telegram for instant Samsung Updates
The moderator in Charge replied,
Hello, I am in charge of Touch H/W.
We apologize for any inconvenience you may have experienced while using the product. After one ui 5.0 update, after unlocking the lock screen, the touch operation and I understood that the function to turn on with a double touch does not work intermittently.
From what you explained, it seems necessary to check the status of S/W or application settings. For a more accurate analysis, when symptoms occur, along with a video. If you register an error, check the H / W characteristics and the cause of the S / W error.
